Privacy Policy

Last updated: 1 April 2026

This privacy policy explains how Miles Glyn Art ("we", "us", "our") collects, uses and protects your personal information when you use our website at www.milesglyn.art.

Who we are

Miles Glyn Art is operated by Miles Glyn. If you have any questions about this policy or your personal data, please contact us at support@milesglyn.art.

What data we collect

We only collect information that you voluntarily provide to us:

Contact form: name, email address, telephone number (optional) and your message.

Shop orders: name, email address, telephone number, delivery address, and payment method selected (bank transfer or PayPal). We do not store your bank account details or PayPal credentials.

How we use your data

We use your information solely to:

  • Respond to your contact form enquiries
  • Process and fulfil your orders
  • Send you order confirmations and delivery updates

We do not use your data for marketing purposes. We do not send newsletters or promotional emails unless you explicitly request them.

Cookies

We do not use cookies for tracking, analytics or advertising. A session cookie may be set temporarily when you use the contact form or place an order; this is strictly necessary for the site to function and is deleted when you close your browser.

Third parties

We do not sell, trade or share your personal data with third parties, except where necessary to process your order:

  • PayPal: If you choose to pay via PayPal, your payment is processed by PayPal and is subject to PayPal's privacy policy.
  • Royal Mail or courier services: Your name and delivery address are shared with postal/courier services to deliver your order.

Data retention

All personal data is automatically deleted after 12 months. Order records may be retained for up to 6 years where required for tax and accounting purposes under UK law.

Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data at any time
  • Object to processing of your data
  • Request a copy of your data in a portable format

To exercise any of these rights, please email support@milesglyn.art. We will respond within 30 days.

Data security

Your data is transmitted over HTTPS (encrypted connection). We take reasonable measures to protect your personal information from unauthorised access, alteration or destruction.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.